EVIGEVIG · Support

How can I help?

Answers to the most common questions about the game. If yours isn’t here, write to me.

Frequently asked questions

How do I restore my purchase?

When you reach the first client of the full game, the unlock card appears. Tap «Restore purchases» and use the same Apple ID you bought it with: the game unlocks again, at no extra cost. It works on another iPhone or iPad too.

Where is my progress saved?

Only on your device: there is no account and no online save. So if you delete the app, iOS deletes your progress too, and it cannot be recovered. Your purchase, on the other hand, stays with your Apple ID and can always be restored.

How do I change the language?

From the title screen: the language menu is below the buttons. EVIG speaks Italian, English, Spanish, French, German, Portuguese (Brazil), Russian, Simplified Chinese, Japanese and Korean.

Can I replay a client I’ve already served?

Yes. After your first client, the ticket dispenser appears on the title screen: tap it to open the archive, with one ticket per client. «Replay» starts their story over (it asks you to confirm, because the room starts again from scratch); «Visit» takes you back to their room just as you left it.

Which devices can I play on?

EVIG is made for iPhone and iPad. On iPhone you can play in portrait or landscape. And, as the title screen says, it’s best with headphones.

Need more help?

Write to me. If something isn’t working, tell me your device model and iOS version.

Send an email

ciao@antonio.ai

How your data is handled: privacy policy.